Shipping policy
Processing Time
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Orders are processed within X business days (excluding weekends and holidays).
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Once shipped, you will receive an email confirmation with tracking details.
Shipping Rates & Delivery Estimates
Domestic Shipping (Hong Kong SAR)
| Shipping Method | Order Weight | Cost |
|---|---|---|
| Standard | 0kg–5kg | HK$5.99 |
| Heavy Goods Shipping | 5kg–25kg | HK$8.99 |
International Shipping
We currently ship to Canada, Germany, Spain,US,UK and 5 more countries.
| Shipping Method | Order Weight | Cost |
|---|---|---|
| Expedited | 1kg–2kg | USD$18.00 |
| Expedited | 2kg–3kg | USD$22.00 |
| Standard | 1kg–2kg | USD$10.00 |
| Standard | 2kg–3kg | USD$18.00 |
| Standard | Orders USD$59.00 and up | Free |
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Customs Duties & Taxes: Customers are responsible for any applicable customs fees, import duties, and taxes.
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Delivery Times: Shipping times vary depending on location and chosen shipping method.
Order Tracking
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Once your order is shipped, you will receive a tracking number via email.
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You can track your order using the carrier’s website.
Lost or Delayed Packages
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If your package is delayed or lost, please contact us at FUNCOOPLUS@gmail.com for assistance.
Contact Us
For any shipping-related inquiries, reach out to us at FUNCOOPLUS@gmail.com.